Our Writings

We are passionate with our message — Remarkable Customer Experience — and are committed to share our views and insights in person, on-line and in print. We welcome your invitations to speak to your companies and groups. We encourage you to enjoy the inimitable style of our writings and musings, and, of course, you are welcome to distribute these articles. We use our writings to keep you informed on cutting edge issues and challenges, as well as our progress. We are a reliable resource, prepared to serve your needs.


LRA Worldwide Blog:

Since 2010, I have written blogs for LRA Worldwide. The blog titled "A Guy Walks In..." presents fresh content and topical issues crafted in polished prose with a seasoned point of view. Enjoy!


HP Newsletters
 
HP Newsletters, Briefings, Alerts


Articles Written by or Referencing HP
 
Recent Articles

3/2013

Kempinski Hotels Dare To Do Things Differently

12/2012

HR — Wherefore Art Thou? (What Every CEO Needs To Know)

6/2012

Is the Gaming Product and Value Becoming Diluted? How To Keep Ahead of the Curve

9/2011

Shame on Us in Hospitality. We Have Plenty of Jobs, But Everyone Keeps On Leaving.

5/2011

Attention Destination Marketing and State Tourism Officials - You Probably Have Limited Money in Your Budgets - Time to Get Creative

9/2010

Casino Customers Attitudes and Behavior: Even Though They Might Lose, Treat Them Like a Winner

 
Prior Articles by Category

Quality Assurance/Standards

Operations

Management

Employment

Marketing/Branding

General


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Major Sources We Use to Keep Informed

www.hotelresource.com

www.4hoteliers.com

www.ehotelier.com

www.hospitalitynet.org

www.hotel-online.com

www.hotelexecutive.com

www.hsyndicate.org

www.nytimes.com

www.smartbrief.com

www.usatoday.com

www.wsj.com

www.hotelworkersrising.com

www.greenlodgingnews.com

www.diversityinhospitality.com

www.womeninhospitality.com


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