We are in the "Guest Experience" business, regardless of the size or type of Hospitality operation. Nationally recognized presenter, Rick Hendrie, will deliver innovative strategies and techniques to elevate your Brand, resulting in increased Profitability and Consumer Satisfaction. Senior Consultant John Labruzzo, a former Hotel Executive, provides an Operation's perspective to similar topics, as well as numerous other Management challenges. Your audience will be educated, entertained and invigorated! Consider the following Programs:

Program #1: Performance, People, Principles and Passion — a New Way of Branding for the 21st Century

Program #2: The Who, Why, Where, What & How of WOW: Branding & Hospitality in the Experience Era

Program #3: Wall to Wall Marketing: 10 GEMS to build a Memorable Retail Experience

Program #4: Taking your Show on the Road! Neighborhood Marketing Strategies in the Experience Era

Program #5: Know Thy Audience a Thyself! Build a Unique, Branded Retail Experience with Smart, Affordable Research


See Rick Hendrie in Action

(requires Windows Media Player)


Some Groups We Have Addressed

From New York to Los Angeles, Florida to Alaska, and beyond


Their Comments

Praise for Remarkable Presentations


"We help Hospitality-related Businesses better define and market their Business as a Destination of Choice."



Hospitality Review Program


Quality Experience Designation


Guest Check

Consulting Services


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