Praise for Remarkable Presentations

Savannah, GA Convention and Visitors Bureau

"John Labruzzo's message to our membership was informative and useful, and most of all, inspirational. John spoke from the heart and connected with almost everyone in the audience. He went well beyond creating a sense of pride; he lifted our sights to higher expectations."

—Anthony Schopp, President

May 2006 HSMAI Georgia Chapter

"Rick was AWESOME. Everyone commented on what a great speaker and topic. In the board meeting a few people said he was one of their favorite speakers. I agree!

Exceeded my expectations and I am happy to be a reference."

—Amy Johnson
VP Education/HSMAI Georgia Chapter
President, PRA Destination Management Atlanta

Alaska Travel Industry Association Conference

Thanks again for your contributions to our Convention. Your messages were "spot on" with our delegates with most positive anecdotal reaction. Here were some of the reactions:

  • Real life examples on good marketing.
  • Info/topic was all updated — stuck with today's fast paced changes when it comes to customer wants.
  • Thorough explanation and took time with individuals.
  • Letting the audience give their views and experience that related to subject.
  • Upbeat and inspiring.
  • I needed the information.
  • Content/practical advice.
  • Great inspiration.
  • Fresh approach, engaging speaker.
  • Passionate, clear

Again, your efforts are greatly appreciated.

Best wishes,

—David Lee
Membership & Community Development Director

Dear Rick,

I attended the afternoon session. It was great! You provided lots of insightful information. Thanks!


—Laura Tanis
Public Relations Manager
Anchorage Convention & Visitors Bureau

CHIC 2005

I wanted to take this opportunity to thank you for your participation as a speaker during CHIC 2005 at the Hyatt Regency Miami on June 26–29.

CHIC 2005, held for the first time in Miami, welcomed the highest number of delegates since 1999 with a total of 1,100 delegates from around the Caribbean, North America and Europe. All expectations and goals have been surpassed and the feedback we have received has been very positive and encouraging.

Your participation contributed greatly to the success of CHIC 2005 and also provided valuable information to our members.

We look forward to seeing you at CHIC 2006, scheduled for June 25–28 at the Hyatt Regency Miami.


—Alec Sanguinetti
Director General & CEO

Thanks for a great Presentation.


—Joel Grossman
Tourism Solutions
Plantation, FL. 33324

We loved your presentation.

—Monique Hodge-Bell
The British Virgin Island Tourist Board & Film Commission

Massachusetts Restaurant Association

"…Rick's program was one of the best attended and well received. His audience described him as an energetic and knowledgeable speaker providing information that was useful, helpful and practical."

—Carol Campomizzi
Massachusetts Restaurant Association

National Restaurant Association

Dear Rick,

On behalf of the National Restaurant Association and especially those in attendance at your program, and with an added personal thanks of my own, thank you for participating in the National Restaurant Association Show. The entire Show was an outstanding success, as was the educational programming, thanks to you and others who gave their time and talents.

Once again, thank you for being a great supporter of the NRA Show and for lending your time and knowledge. I am confident the people who attended your session learned a great deal and that the information you provided will not only benefit them, but ultimately the entire industry.

—Eliza De Michele
Educational Program Manager
National Restaurant Association

AICPA National Restaurants Conference

On behalf of the AICPA, I'd like to thank you for your participation as a speaker at this year's AICPA National Restaurants Conference in Las Vegas. We appreciate the time you took in preparing for your presentation as well as delivery.

This year's conference was an exceptional event. Thank you for contributing to its success.

I wish you all the best and hope to see you next year.


—Christine N. Cutti-Fox
Project Manager
AICPA Conferences

"You gave an energetic, well-informed and humorous talk focusing on effective Neighborhood Marketing Strategies at our Annual GM conference that was very well received."

—Phil Ratner
President & CEO
Marie Callender's Restaurant & Bakery

Concessions International

"Concessions International LLC hired LINK Inc. to conduct a day long seminar on "Customer Focus" for our annual Senior Leadership Executive Conference for over 20 senior managers. Rick brought strategic insight into the trends affecting our industry and our segment of the foodservice business.

We were led through a process where we identified our various 'customers'. Rick brought wisdom to the table, but allowed us to uncover many of the solutions ourselves. The focus on "Four-Walls Guest Experience" and how we might further improve our performance was of particular help."

—Reginald L. Coachman
Executive Vice president & COO
Concessions International

Wyoming Lodging & Restaurant Association

"…comments ranged from 'Wow! More useful information packed into one seminar than in many full length courses' to 'I feel a lot more hopeful about the future of my restaurant now that I've heard Rick', 'I can't wait to get home and start doing this stuff' and 'Great style — humor, common sense and lots of knowledge'… Professional, easy to work with. Flexible & willing to go the extra mile to make our event a success."

—Monica Miller
Wyoming Lodging & Restaurant Assn. Ed. Foundation

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